Data protection gumbo blog (#2762)
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slug: dataprotectiongumbo
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title: "Talking M365 with the Data Protection Gumbo"
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description: "Georgi Matev, Head of Product at Alcion, discusses Saas and M365 data protection on Data Protection Gumbo"
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authors: gmatev
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tags: [corso, microsoft 365, backups, SaaS data protection, ransomware]
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date: 2023-3-13
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image: ./images/data_protection_gumbo.png
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---
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I recently sat down to talk with [Demetrius Malbrough](https://www.linkedin.com/in/backuprecoverypro/) on a recent
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episode of his [Data Protection Gumbo podcast](https://dataprotectiongumbo.com/). We covered several topics related
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to data protection for SaaS services in general and M365 specifically as well as the role of open source tools like
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Corso can play to help secure this data. I have summarized some of the key discussion points below, but I highly
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recommend listening to the [full episode](https://dataprotectiongumbo.com/184-exploring-microsoft-365-backup-and-recovery-alcion/).
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Also, if you aren't following the podcast and Demetrius already, you should!
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<!-- truncate -->
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## Cloud adoption and security risks
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We’ve been hearing and reading about companies moving to the cloud for the past decade, but in the wake of the COVID
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pandemic and lockdowns, cloud migration has been truly accelerated. Remote workforce models and distributed teams are
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here to stay, and adopting SaaS services has allowed companies to quickly accomplish this transition.
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With a much more open network topology, properly securing and administering a myriad of SaaS services is a challenge,
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and the risks increase as SaaS services become targets of malicious actors who recognize the business value of that data.
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## SaaS data isn’t automatically safe
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While many SaaS vendors publish their version of a shared responsibility model, it's not something that folks
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naturally internalize. SaaS service customers often overestimate that the service availability and reliability
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guarantees extend to full protection of customer data.
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Unfortunately, this is more of an illusion. If access to a SaaS service is compromised, it will respond to malicious
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traffic just as well as it would respond to legitimate requests. This makes some of the traditional defenses
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(for example, service side encryption, data redundancy, etc) ineffective. With the increased adoption of SaaS services, we'll
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see an increase in ransomware and other style attacks against them.
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## Common attack vectors
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Depending on the service, the initial attack vectors will typically be through direct credential leaks or, in more sophisticated
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cases, through obtaining delegated access through phishing attacks. The result is that malicious actors obtain API-level
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access to the targeted service.
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From there actors can exfiltrate data and use the service APIs to client-side encrypt user data with keys that they
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control. Depending on the privilege of the comprised credentials, the attackers can turn off access to native service
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defenses. For example, in the case of Microsoft 365, a highly privileged account can manipulate and disable file
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versioning settings before overwriting user data with encrypted content.
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While we haven't seen a lot of these attacks publicized yet, I expect that will change as SaaS services become
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priority targets.
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## SaaS data protection considerations
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First, acknowledge that SaaS data, such as M365 files, is of high business value and criticality (likely to include financial
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models, operations plans, company IP, etc) and therefore it will be attacked.
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Second, recognize that while helpful for traditional data protection scenarios like accidental deletion, SaaS service
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native features (for example, previous versions and multi-level recycle bin) may not be sufficient to protect you against
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all treats.
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Third, determine your appetite for risk exposure when a breach occurs vs. the cost of a data protection solution.
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Depending on your budget, you’ll have a choice to (A) accept the risk and rely on the level of protection offered by native
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features (if they exist, higher licensing tier may be required) or (B) explore commercial data protection solutions.
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If you like none of these options, you can also explore what might be available as Open Source tooling in this
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domain, so that you can get establish at least a basic level of protection without directly incurring additional licensing
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costs.
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## Corso is a great open source option for M365
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We at [Alcion](https://alcion.ai/) have discussed the topics above with a number of IT professionals from both SMBs
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and the enterprise companies, and realized that the penetration of M365 data protection solutions is relatively low
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compared to the importance of the data stored. This is due to a combination of overestimating Microsoft’s responsibility
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for M365 customer data as well as budgetary considerations, especially on the smaller side of the SMB segment.
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To raise awareness for the importance of M365 backups and lower the entry barrier, our team introduced
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[Corso](https://corsobackup.io/) - a free, secure, and open-source backup solution for Microsoft 365. If you found my
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conversation with Demetrius and the topics above interesting, give [Corso](https://corsobackup.io/) a try!
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@ -15,3 +15,9 @@ kias:
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title: CTO at Fonicom
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url: https://www.fonicom.com/about/#
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image_url: ./images/kias.png
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gmatev:
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name: Georgi Matev
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title: Head of Product
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url: https://github.com/gmatev
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image_url: https://github.com/gmatev.png
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@ -66,3 +66,4 @@ exceptions:
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- YAML
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- ZIP
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- HOME
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- COVID
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@ -47,3 +47,10 @@ MSP
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MSPs
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npm
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Fonicom
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Alcion
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APIs
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SMBs
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Demetrius
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Malbrough
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lockdowns
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exfiltrate
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