handle cases where a resource is found, but is not accessible due to being locked out by an administrator or msoft process. --- #### Does this PR need a docs update or release note? - [ ] ✅ Yes, it's included #### Type of change - [x] 🐛 Bugfix #### Issue(s) * #4464 #### Test Plan - [x] ⚡ Unit test - [x] 💚 E2E