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corso/website/docs/support/known-issues.md
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mark event instance loss as known (#2837) 
#### Does this PR need a docs update or release note?

- [x] ✅ Yes, it's included

#### Type of change

- [x] 🗺️ Documentation

#### Issue(s)

* #2835
2023-03-18 17:04:15 +00:00

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Known issues

Below is a list of known Corso issues and limitations:

  • Only supports Exchange (email, calendars, contact) and OneDrive (files) M365 data. Additional data types and services will be added in subsequent releases.

  • Backups of Exchange email may not include changes to the read status of an email if no other changes to the email have been made since the previous backup.

  • Restores are non-destructive to a dedicated restore folder in the original Exchange mailbox or OneDrive account. Advanced restore options such as in-place restore, or restore to a specific folder or to a different account aren't yet supported.

  • Restoration of Nested attachments within Exchange Mail or Calendars aren't yet supported.

  • Folders and Calendars containing zero items or subfolders aren't included in the backup.

  • Provides no guarantees about whether data moved, added, or deleted in M365 while a backup is being created will be included in the running backup. Future backups run when the data isn't modified will include the data.

  • OneDrive files ending in .meta or .dirmeta get omitted from Details and Restore commands.

  • Exchange Calender Event instance exceptions (changes to a single event within a recurring series) aren't included in backup and restore.